Warranty and Non Warranty Repairs
If your Bat-Caddy is malfunctioning we offer free troubleshooting assistance through our help center. To get this process started Submit a Ticket
or call us directly at 888-229-5218.
Typically when repairs are needed you have the option of repairing on your own or bringing your cart in to the nearest service center. All parts and repairs are typically covered under our warranty.
Non warranty repairs performed at one of our service centers are typically billed at $60/hour + Parts. There is also a two way shipping fee of $70.
The shipping fee can be avoided if the cart is brought into either of our service centers in Novato, Ca or Bethlehem, Pa.
To request a repair, please Submit a Ticket or call us directly at 888-229-5218
All information in this article is meant as a general guide and is subject to change.
30-DAY NO-RISK TRIAL If in the first 30 days of ownership you are not completely satisfied with your Bat-Caddy you may return it for a full refund. Bat-Caddys returned during the Trial Period will be inspected to ensure they can be re-sold as ...
(See attached PDF)
TERMS & CONDITIONS
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. This Agreement contains the terms and conditions that apply to your purchase ...