My remote control loses connection at times. Am I doing something wrong?
Bat-Caddy: Remote operation interference can be caused by several reasons. Cell phone towers and strong alarm systems emitting radio waves can have a significant effect. Contrary to some people's belief residential homes along the golf course should not interfere with remote operation. Also, enclosing the strap antenna with your hand while operating the remote can cause loss of remote connection from as close as 5-10 yards. Please let the antenna freely hang in front of the remote to optimize reach and connection. Also, check your remote control batteries and test the remote for lose rattling parts inside (something might have come loose if the remote was dropped on a hard surface). Sometimes the remote also needs to be resynchronized with the caddy (see below). You can also lose connection if the distance between caddy and operator becomes too long. General advice: never operate the caddy too far from you, so that you can always reach it. Common sense applies! For any further assistance please contact one of our Service Centers.