My remote control loses connection at times. Am I doing something wrong?

My remote control loses connection at times. Am I doing something wrong?

Bat-Caddy: Remote operation interference can be caused by several reasons. Cell phone towers and strong alarm systems emitting radio waves can have a significant effect. Contrary to some people's belief residential homes along the golf course should not interfere with remote operation. Also, enclosing the strap antenna with your hand while operating the remote can cause loss of remote connection from as close as 5-10 yards. Please let the antenna freely hang in front of the remote to optimize reach and connection. Also, check your remote control batteries and test the remote for lose rattling parts inside (something might have come loose if the remote was dropped on a hard surface). Sometimes the remote also needs to be resynchronized with the caddy (see below). You can also lose connection if the distance between caddy and operator becomes too long.  General advice: never operate the caddy too far from you, so that you can always reach it. Common sense applies! For any further assistance please contact one of our Service Centers.  
    • Related Articles

    • Using and Troubleshooting your Remote-Control

      General Usage The remote-control has buttons for: speed up, speed down, left turn, right turn, and stop. Your remote-controlled Bat-Caddy has 9 forward and 9 reverse speeds. Each click of the up and down speed buttons increases or decreases your ...
    • BATCADDY EVO "Remote, Walk Along and Freewheel Modes"

      BATCADDY EVO Operational Modes Remote Mode - When using the BATCADDY EVO via remote control, the intelligent auto tracking feature is enabled. The cart cannot be steered by hand while being controlled by the remote. Walk Along Mode - The cart is ...
    • Replacing the Controller on your BATCADDY X3,X4 and X8

      Finding the Controller The controller is located in a compartment below the battery. Flip over the cart, you will notice a couple of screws holding a panel in place. Once these are removed you can slide away the panel exposing the carts controller. ...
    • How do I synchronize my remote?

      Remote from 2014-present (remote with a RED STOP button and an ON/OFF switch) Step #1 - Power your caddy off for at least five (5) seconds. Step #2 - Hold down the stop button on the remote. Make sure the remote is powered on and the red light comes ...
    • I accidently drove my caddy into a water hazard, and it does not turn on anymore. What shall I do?

      DO NOT ATTEMPT TO USE A BATTERY THAT HAS BEEN SUBMERGED, DOUSED IN WATER, OR HAS CRACKS IN THE CASE. A NEW BATTERY IS REQUIRED TO PREVENT FURTHER DAMAGE. DO NOT ATTEMPT TO CHARGE OR POWER ANY BATCADDY WITH A LITHIUM BATTERY THAT HAS BEEN DAMAGED OR ...